Our warranty
Our animal damage protection warranty
Most of our work comes with a warranty. Here are straight answers to the questions we hear most.
Warranty FAQ
Call (856) 381-4525
What is covered, and what is not
We also offer a wildlife warranty in case we do not catch an animal the first time.
Coverage terms depend on the work performed. Ask us about the details for your project when you request a quote.
Why would I need an Animal Damage Protection Warranty?
Your home or business is often your biggest investment. A warranty cannot stop wildlife from trying to get in, but it gives you peace of mind that the areas Catch A Critter has repaired are protected.
How does the warranty work?
If a covered repair is breached, call (856) 381-4525 to request service. A team member will schedule a visit to diagnose the problem and find where the animal got in, then explain the next steps to re-secure your property.
Is everything in my home covered?
No. The warranty covers the repairs we have previously performed, without non-warranty contingency. We also offer reduced service-call fees for many common problem animals, including those that do not gain access to your home, such as stinging insects, moles and birds.
How many times can I use the warranty?
It is unlimited during your contract term for covered repairs. Service-call fees apply for non-covered incidents.
What if my problem is not covered?
The specialist who inspects your property will explain the recommended fix. That can include reduced service-call fees for additional animal removal, or repairs of new entry points. For covered repairs there is no fee for animals removed if they gain access through our repair, or for additional repairs to that entry site.